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      Customer Success Interview

      4 Mar 2016
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience

      Application

      I applied online. The process took 3 days. I interviewed at Livefyre (San Francisco, CA)

      Interview

      I applied online and heard back shortly after from a recruiter who wanted to talk about the role. She suggested to talk the next day, and when I gave her my availability she didn't follow up until 2 days later. When we finally talked, she was so unorganized I thought I was being Punked. She was very inappropriate with the information she shared with me, even telling me about another candidate's resume, flaws, and past successes. She actually told me she didn't read my resume and picked me because she liked my name, and offered some advice on making my resume appear more attractive for the CMO because several people had walked out on the interviews. This place screams crazy. STAY AWAY!

      Interview questions [1]

      Question 1

      What would you do if a customer's renewal time was coming up and they stopped being responsive? (Besides trying to flag them down over the phone)
      Answer question
      1