The interview process consisted of an online application followed by a phone interview. The application online was very simple and asked basic questions that just about anyone can answer. The phone interview was also easy and focused on soft skills like conflict resolution and the ability to communicate with customers. Overall, very easy and quick interview process.
Interview questions [1]
Question 1
How would you deal with a customer who is unhappy with the customer service or a product?
I interviewed at Lowe's Home Improvement (Zephyrhills, FL)
Interview
Rather easy interview process. There were only a handful of questions that were pretty standard for a retail position. When the interview was scheduled, I was told it was one person, but ended up being another person conducting the interview, which wasn't a big deal, but when you go in to the place it's nice to ask for the correct person.
Interview questions [1]
Question 1
When was a time that you've gone above and beyond for a customer?
It was Easy and I was able to get the job done. It was a good experience and I had a great time. Questions asked were about my experience with home improvement.
Pretty easy interview. Basic questions about work history. What experience you have pertaining to the role. A few scenario questions about customer interaction and teamwork. Pretty much show confidence you can handle the job.