I first met with a recruiter via telephone for a quick chat to see if I was interested and a good fit for the role. We then set up a time for a longer conversation via Zoom. During the Zoom interview we discussed my work history and I explained the gap in my employment. The recruiter was kind and encouraging. She helped me enhance the items on my resume that aligned with what the client was looking for. It took a while for them to get back to me; however, that was because of the client. I was told that the client was interested in meeting with me. I then had a call scheduled with a supervisor who gave me more information about the client and interview tips. I really appreciated this additional call and felt that it helped set me up for success. On the day of the interview with the client, I received good luck emails from the original recruiter and the supervisor which helped me feel supported and that they were invested in my success. The call with the client was a lot less stressful having the two initial calls with Mapsys. The decision from the client after the call took about three days and I was informed of the decision. Overall the process was positive and I would be happy to work with Mapsys in the future.