In and out the door. Not a good place if you have worked in another call center, this place does not know what they are doing. Taking calls from Medicaid members having to show no compassion. So if you are a parson that can take being yelled at on the phone talked down to by members and management then this place is for you. Ask for there number of employees that have left before you waste your time at this place. Cold hearted when it comes to personal needs.