I applied online. The process took 6 weeks. I interviewed at Michaels (Toronto, ON)
Interview
Three phone interviews, people answers, then two in person interviews, reference checks and then an offer. Met with two dm's and zhrd and hr generalist Lot's of good information, longevity and positive feelings.
Interview questions [1]
Question 1
How would you handle or have handled an upset customer?
Very basic process when it comes to the hiring process. Step one recruiter and a phone screen. Step two was with the District Manager with store visit,
Step 3 offer. Total process was 2 weeks.
I applied online. The process took 4 weeks. I interviewed at Michaels (Arlington, TX)
Interview
Interview was reasonable. Met with market manager then a peer interview with another store manager. Market manager asked about my knowledge of the company and its core values. Asked situational questions and about experience leading teams.
Interview questions [1]
Question 1
Tell me a time when you dealt with a difficult customer.
I applied online. The process took 1 day. I interviewed at Michaels (Bend, OR) in Jul 2024
Interview
It was very quick, and had several portions to the interview including an amplitude test. Met with the district supervisor for a store visit.Not sure what other information they wanted.. Only received a generated email with the reply. I imagine they continued with other applicants within the company
Interview questions [1]
Question 1
work history experience overall and how have you handled difficult situations in customer service.
