Standard interview process with a first interview that entails meeting the Operations manager and a member of the executive team. Plenty of opportunity for open conversation about expectations and requirements for the position. Received a phone call within a few days to return for a second interview. Second interview was a bit more technical based questions with a short aptitude quiz at the end. Quiz had several situational questions to determine what a potential employee would do in a specific situation (such as a laptop being unable to connect to the internet).