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      IT Support Analyst Interview

      20 Mar 2017
      Anonymous employee
      Milton Keynes, England
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at Mphasis (Milton Keynes, England) in Sept 2016

      Interview

      you are taken in to a very clean and presentable meeting room. The impression is good. oh how little you know. The place you will work is nothing like the meeting rooms you are shown at interview stage. you get an office maybe 5x7m with about 8-10 staff working in it.

      Interview questions [1]

      Question 1

      the interview questions are basic. "how do you fix a corrupt outlook profile?" "what is the host file?" They might ask you what your focus is when providing IT support. "Customer service" is the correct answer, though they have no concept of what this is in practice.
      Answer question
      avatar
      Mphasis response
      7y
      Thank you for taking the time to give us your feedback. We are always committed to enabling Mphasis as a company focused on fostering individual growth.