I applied online. I interviewed at Nelnet (Orlando, FL)
Interview
A bit challenging, straight forward questions. Interviewer had direct questions, some questions involved the star method. Don't fluff up too much talking, get straight to the point and show interest, you will succeed
I applied online. The process took 2 weeks. I interviewed at Nelnet (Aurora, CO) in Oct 2016
Interview
Great process. quick followup after interview- I was interview my a Nelnet veteran employee, she was supervisor at Nelnet, worked at Nelnet for over 20 years. It was a comfortable interview, most importantly they are looking for folks who are customer focused and attentive to the borrower.
Interview questions [1]
Question 1
General behaviour questions- describe a time when you had to deal with an unhappy customer