I applied online. The process took 4 weeks. I interviewed at New Mexico Gas (Albuquerque, NM)
Interview
A lot of behavioral questions. It can be hard to prepare for as the questions are how you behaved in a past situation. Sometimes you have to sit a moment and think of a relevant situation. They used the STAR interview method.
Interview questions [1]
Question 1
Tell me about a time where you contributed to a change in company policy? Something like that.
I applied online. I interviewed at New Mexico Gas (Albuquerque, NM)
Interview
“Speed dating” interview style- 10 minutes with each interviewer who ask 2 questions each. Took about an hour with 5 interviewers. Explained at end about the hiring process of selected
Interview questions [1]
Question 1
Name a time when you had a difficult customer what was the problem, and how did you resolve it
I applied online. The process took 4 months. I interviewed at New Mexico Gas (Albuquerque, NM) in Nov 2023
Interview
1. Application submitted online in mid-September.
2. Received a call mid-November for to complete a phone interview/screening that lasted about 10 minutes. Received a call back a few days later to schedule an interview that following week.
3. Turned out to be a group interview. Arrived with 5 other applicants to what is described by them as "speed dating interviewing" that lasted over an hour. They want you to rotate tables to different supervisors and answer questions. They are big on the STAR method and wrote down if you answered according to that method or not. They are mostly writing what you say down and don't really look at you.
4. In December extended a conditional offer of employment. Required to pass a DOT drug test (to work in the call center), background check, and credit check. Given a start date of the end of January.
The company they use to verify the last 7 years of employment and residential history basically requires you to do all of the legwork for them, stating they can't verify employment anywhere. Found out later they dont even call half of them in the first place. This process took a month.
5. Six days before I supposed to start I got an email that they chose to withdraw their offer of employment because of the level of credit they want their employees to have.
I would not recommend to anyone seeking a job to apply here, especially if you have an employer to submit a 2 weeks notice with, because that was submitted the week before the offer was rescinded.
Interview questions [1]
Question 1
They asked for examples from previous employers regarding how you handled situations or made mistakes in the past.