I applied online. The process took 2 weeks. I interviewed at OWC (San Antonio, TX) in Aug 2023
Interview
Too many real case scenario questions. Takes some preparation so be ready, even if you feel you're not ready. Based on your answers, they can already make a decision on you within your first two responses.
Interview questions [1]
Question 1
What would you do if you recognized a problem that has been identified and is being worked on by resolution team and get a call from an angry customer with the same issue? How would you address and handle it?
