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      Omatic Software

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      Customer Success Manager Interview

      24 Sept 2025
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at Omatic Software

      Interview

      Approximately 30 minutes with a recruiter/gatekeeper. Most discussion wasn't relevant to the role at hand or past experience, so it seemed more comfortable and implied I was headed to the next step of interview. Ultimately it seemed like they just wanted to make sure I could communicate clearly and actually existed.

      Interview questions [1]

      Question 1

      Would you be willing to float between roles or contribute to other teams as needed?
      1 Answer

      Other Customer Success Manager interview reviews for Omatic Software

      Manager, Customer Success Interview

      28 Oct 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Omatic Software in Oct 2025

      Interview

      I applied on LinkedIn, and was contacted by internal recruiter/HR person who was very professional and knowledgeable. I was sent to the next step - which was where the cracks began to show. I should have checked Glassdoor before I accepted it, but also - I really need a job, and on paper, it seemed like a good fit. I get to the interview with the COO Irfan (Zoom), and it was completely unprofessional. He did not have anything prepared - he was very clearly distracted by something else in his home office - which was out of New Jersey, (so I'm not sure why he felt this person had to be out of Charleston.) No structure or organization to the interview at all. Then, he tells me he is also in charge of marketing, finance, customer success and professional services... Then, he proceeds to tell me he owns/took over the company... After asking me several personal questions that I turned over and tried to refocus on the interview, we ended the zoom call. It lasted a total of 36 mintues. I did not even follow up with an email except for with the recruiter because it was that embarrassing. I'm not sure what they are doing at this company but it didn't even seem real. Then, after feeling odd about the whole situation, I read Glassdoor and saw that he had been having 2 hour 'deep dives' with candidates since JUNE for the SAME POSITION. It left me wondering whether or not he is actually hiring or if he is just using this as a way to talk to people...? It was very odd to say the least. Hopefully they figure out why they are hiring for Customer Success or what their go-forward plan is. It was not a good use of time.
      1

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