I applied online. The process took 5 days. I interviewed at One Call (West Hills, CA) in May 2015
Interview
You are greeted. They have you take a typing test. The software for the test is a little weird so pay close attention or you could have a lot of false negative input.
After the typing test, they want to hear how you sound on the phone. As long as you are friendly, and follow their directions you should do fine.
Then you sit down with a hiring manager or even your future supervisor. Give them the best you got, and be genuine.
I applied online. I interviewed at One Call (Jacksonville, FL) in May 2023
Interview
Typical interview process, you get an email first, then organize a phone interview, then they'll call you back with a job offer. It's a bit of a process but not terrible.
Interview questions [1]
Question 1
When was a time you had a disagreement with a coworker and how did you resolve it?
I applied online. The process took 4 days. I interviewed at One Call in Apr 2023
Interview
The interview took only about 15 to 20 minutes. The interviewer was very nice and pleasant to talk to. There were not a lot of unnecessary questions asked. I liked that the interviewer explained what the next steps were in the process if selected.
Interview questions [1]
Question 1
What is a time when you demonstrated excellent customer service?
Easy straight forward interview. The interview is done over the phone and It lasted about 15 minutes. I was asked only 4 technical questions. The rest of the time, they explain the pay and a little bit of what you will do at the job.
Interview questions [1]
Question 1
Q: How did you resolve issues with an angry customer? Q: Describe a time at work that required you to multi-task? Q: How do you resolve issues with a coworker/manager?