Hello, Thank you for your feedback. Yes, we are proud to be a pet-friendly organisation and we regret that we did not match your expectations. Yes, we do get all our candidates to come in and complete a Profile Questionnaire, which we hope in your career journey, you will come across similar processes in multiple organisations. Plus, yes the waiting time. We wish we could move as clockwork for everything, however, that does not happen. We wish you the best with your job search and we hope you do get to select an organisation that matches your expectations. Regards, Team OI