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      Optimum

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      Optimum interviewsOptimum Technical Support Representative interviewsOptimum interview


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      Technical Support Representative Interview

      28 Dec 2016
      Anonymous employee
      Tyler, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 days. I interviewed at Optimum (Tyler, TX) in May 2016

      Interview

      Applied online and received an email confirmation, received an interview call which lasted about 15 minutes and the HR agent asked questions about my work experience and I got a face to face interview after.

      Interview questions [1]

      Question 1

      How would you de-escalate an angry customer?
      1 Answer