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      Care Navigator Interview

      17 Mar 2026
      Anonymous interview candidate
      No offer
      Neutral experience

      Other Care Navigator interview reviews for Optum

      Care Navigator Interview

      7 Apr 2023
      Anonymous interview candidate
      Raleigh, NC
      Declined offer
      Average interview

      Application

      I applied online. I interviewed at Optum in Mar 2026

      Interview

      I first had to pass a virtual one-way interview and then was scheduled for a virtual interview with the hiring manager. I was on with two supervisors of the department I was applying for .

      Interview questions [1]

      Question 1

      How do you handle a difficult member?
      Answer question
      Neutral experience
      Difficult interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Optum (Raleigh, NC) in Mar 2023

      Interview

      I applied online and then received a link to schedule a virtual interview about 3 weeks later. The person who interviewed me was not the one scheduled to, and she was somewhat unfriendly. I think she may have been annoyed because it was a last minute change for her, and she wasn't in the mood to interview. The interview was about 45 minutes, and I couldn't wait for it to be over. I heard back with an offer almost 2 weeks later.

      Interview questions [1]

      Question 1

      Imagine being asked 5+ questions, but each question had about 5 parts to it and it's all read to you at once. That's what the interview was like, and the questions were so random. It wasn't in STAR format. I was annoyed during the process because the questions really were random and out there.
      Answer question