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      EAP Counselor Interview

      11 Jun 2026
      Anonymous employee
      Bengaluru

      Other EAP Counselor interview reviews for Optum

      EAP Counselor Interview

      25 Feb 2022
      Anonymous interview candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Optum

      Interview

      Two interviews One phone call with Human Resources and then a team virtual meeting with department staff or direct higher ups and supervisors The phone call will ensure you’re a good match for position and then that determines if you move on to next phase of interview process.

      Interview questions [1]

      Question 1

      Various call scenario questions asked.
      1 Answer
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Optum (Bengaluru) in Apr 2024

      Interview

      3 rounds usually. One with hr , one with a counsellor-mock sessions, one with the clinical manager , or the director, who ever is available . They’d ask both clinical and non clinical questions . They’ll inform the case loads and rotational shifts .