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      Technical Support Specialist Interview

      30 Sept 2022
      Anonymous interview candidate
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 months. I interviewed at Optum in Mar 2022

      Interview

      Everyone at Optum was so friendly, except for my initial call with the Optum recruiter. They asked me to 'answer a few questions' and proceeded to go through a full list of interview questions and scenarios with no preparation. In retrospect, I would have scheduled another time as this was last minute end of the week. I found the recruiter to be quite rude and she didn't allow me to ask any questions. I assumed I didn't get the job and then heard a month later that I was asked for a first-round interview, after the interview was told I would hear back next week then didn't hear anything back for another month. Again, I assumed I didn't get the role and then was asked for another interview. The questions were not extremely difficult, but I found the initial recruiter and the whole waiting process to be quite annoying. I will say everyone that actually works at Optum on the teams seam really friendly, professional, etc. I would just say they take a really long time to get back to you and it felt disjointed.

      Interview questions [1]

      Question 1

      Lots of scenarios List of certifications/training I have Prioritising tasks Technical experience
      Answer question
      1