I applied through an employee referral. The process took 4 weeks. I interviewed at PENNYMAC (Moorpark, CA) in Jan 2019
Interview
One call over the phone and one in person meeting. The interview ranged from experience to problem solving ability and communication skills with client accounts. Also work history within the mortgage industry.
I applied through university. The process took 1+ week. I interviewed at PENNYMAC (Las Vegas, NV) in Apr 2024
Interview
The interview process was standard for the industry. The questions were a little obscure given the nature of the job. They became disinterested the moment they found out that I did not live in state. (Nevada)
Interview questions [1]
Question 1
Do you have prior experience in a customer service representative role?
I inquired and was contacted immediately and an interview was quickly scheduled for the very next day. The interview was conducted on a national holiday and after waiting for an hour, I was told that they were backed up and someone would be with me shortly.
Interview questions [1]
Question 1
Are you able to work a flexible schedule with mandatory overtime?
Tutto sommato è stata una piacevole chiacchierata informale.
Durato circa un’ora, abbia parlato della mia persona, dell’azienda, delle dinamiche lavorative, del futuro.
Il processo di selezione vede il susseguirsi di 3 colloqui.