I applied online. The process took 1+ week. I interviewed at Packlane
Interview
i applied online and received a response the next day apparently because they liked the first one so much. next test was answering test cases to which I also received a quick interview request. the interview was pretty standard but they really showed interest. then i received a rejection and no feedback despite my profile being so 'good' as per their own words
Written interview questions as well as phone interview. Manager of department was very nice and well versed in the role. The written portion was similar to answering a customer service email.
Interview questions [1]
Question 1
Asked about how I would handle certain situations with accounts/customers.
After applying for the role, I was contacted pretty quickly and informed that the first step would be a timed written evaluation. We agreed on a date and time, however, when it was time for our meeting, I never received the written assignment nor any communications from their team via phone or email. I followed up and we rescheduled for a different time. Still nothing was sent during the agreed upon time so they asked to reschedule for a third time. I decided to give them one more chance but the same thing happened! They eventually just shared the writing assignment with me after the scheduled time and told me that I could complete it whenever. Unfortunately, the whole situation really turned me off from this company as it showed how disorganized they were. Years later - it still left a really bad taste in my mouth. Hopefully, they aren't still doing the same thing to other applicants!
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