I applied online. The process took 2 weeks. I interviewed at Panera Bread (Salisbury, NC) in Mar 2013
Interview
The interview was pretty easy. Since my store was new, I met at the county office with the franchise owner, one of the managers, and the general manager. I wore business casual attire and arrived 15 minutes early. There was another gentleman who came out before me, and another young lady waiting to interview after me. However just one of us went in to interview at a time.
Interview questions [1]
Question 1
What is your favorite food at Panera? How would you deal with abrasive customers? What would you do if saw you another associate stealing money from their register?
They just gave me a tour of back of house, told me how it is for employees, and asked about my availability to get me scheduled. Very easy, but maybe easier than normal as I was a high schooler at the time.
You may get a phone call from a hiring manager or recruiter to confirm basic details like availability and interest.
Some stores skip the phone call and go straight to an in-person chat.
This step is usually short and casual.
In-Person Interview
This is the core part of the process for an associate role:
What to expect:
A one-on-one interview with a manager or shift leader at the café.
It’s often informal and brief—many candidates report it lasting about 10–20 minutes or less.
In some cases, a group interview might be used first, especially if hiring multiple people.
Typical interview topics:
Your availability and schedule.
Customer service and teamwork experience.
Why you want to work at Panera.
How you handle busy situations or customer issues.
Which part of the job appeals to you most.
Typical vibe: relaxed, conversational, and focused on personality and fit more than technical skills.
Interview questions [1]
Question 1
How you handle busy situations or customer issues.
my interview was a very very simple interview they just asked why you would wanted to work there, availability, cross training, what position you wanted, etc. It was very easy and kind people at panera bread