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      Patagonia

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      Customer Insights Analyst Interview

      10 Jun 2020
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Patagonia

      Interview

      I understand that Patagonia gets a ton of applicants for every position, but I expected a lot more of them. In their advertising they have a strong 'business unusual' message, however this interview process was terrible. I did two rounds, one 30 minute call and one 60 minute call. The second round was a case study interview with behavior questions, very McKinsey style. No communication was given about the process, the timeline, or even any post interview follow up. I was never told there would be a case. The interviewer showed up late. After each interview I followed up with a thank you and a week later I asked about next steps, but I never got any reply. There was a month between each round, each time with no communication. I gave up because no one ever replied. Also for a company that is supposed to be so different, they seem to only hire from Harvard/MBBs.

      Interview questions [1]

      Question 1

      What insights can we can from customer returns?
      Answer question