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      Peachy Insurance

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      Customer Service Outbound Calls Interview

      13 Jan 2026
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Peachy Insurance in Jan 2026

      Interview

      The interview process is a very over the top process for a very low paying telemarketer role. Firstly you're applying to Peachy Insurance but the interviewer will let you know in your second interview that you're actually going to be working for their cold calling company they work with called Next Call Club. You initially do a prerecorded video interview and then an assessment test. Once you get through that, a screener calls you for about 15 minutes. The worst part about that is that they email you to set it up and when it's confirmed, it comes through as a Google Meet invite. When the time came to hop on my interview meet, I had to plug my phone into my computer so I had it as a camera. I waited 5 minutes and saw the recruiter was not on the call. I unplugged my phone to see that he called me. When I called him back, he said "Yeah, I'm not sure why they send those Google Meet emails." So in other words, you're aware that they do that, and yet you don't send out any preliminary communication that says "ignore the Google Meet invite, I will be calling you instead." That should have been my first red flag. So he rescheduled my interview in an insincere syrupy voice claiming "it wasn't going to be fair to me to rush our call" In other words, "I have a call right after you because we run this ship like a machine." Knowing that, I still went with the second attempt anyway a couple of days later. After that I had my 4th contact point which was an actual Google Meet video interview with a Team Lead. I nailed it out of the park since I have experience like this previously. A day later I got a rejection email and I can only assume it's because I'm overqualified? The email states they use results from the criteria assessment, interview responses, and role play to make hiring decisions for the job. The truth of the matter is, they pay less for that role than McDonalds which isn't a livable wage let alone to have you make an insane amount of metrics and KPI's leading to what many have listed on here as stress and burnout with a high turn and churn methodology at their company. I don't mean to sound bitter but I personally feel like I dodged a bullet here.

      Interview questions [1]

      Question 1

      How do you overcome customer objections.
      1 Answer

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