I applied online. I interviewed at Peckham (Lansing, MI) in Feb 2026
Interview
- Took around 2 months to hear back from day of submitting initial application.
- Was invited to Teams Interview and then in person interview about 2 weeks after.
- After in person interview it took almost 3 weeks to hear back from them regarding a decision. I sent multiple follow up emails and calls to the HR recruiter went unanswered. Very unprofessional time frame in my opinion to hear decision.
Interview questions [1]
Question 1
Asked your typical interview questions. Tell me about yourself, dealing with frustrated customer, etc.
Alot of the questions asked in the Teams interview were asked again during the in person interview.
I applied through an employee referral. The process took 3 months. I interviewed at Peckham (Phoenix, AZ) in May 2024
Interview
Interviewing process went fairly smooth and the recruiter team are some of the nicest people I’ve met. It was a one and done interview which makes the transition go fast when you’re either hired or denied the position. However it does take time to get a call back
Interview questions [1]
Question 1
They do ask you about disabilities as the company has a contract with ability 360 to assist and Hire those with special needs
I applied online. The process took 4 weeks. I interviewed at Peckham (Lansing, MI)
Interview
Applied through indeed and received a email about two weeks later, asking me to submit a formal application and after another week, I was sent a link to set up a zoom interview. The interview took about an hour. Asked me a bunch of questions about my past experiences and how I handle how call volumes.
Interview questions [1]
Question 1
They ask a lot of questions about how you would deal with people from different Ivers backgrounds, and what different disabilities. I felt like they took this into consideration more than anything else.