Glassdoor users rated their interview experience at Phoenix Futures as 75% positive with a difficulty rating score of 3.25 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Administrative Assistant and Administrator rated their interviews as the hardest, whereas interviews for Deputy Manager and Administrator roles were rated as the easiest.
The hiring process at Phoenix Futures takes an average of 30 days when considering 4 user submitted interviews across all job titles. Candidates applying for HR Officers had the quickest hiring process (on average 1 day), whereas Deputy Manager roles had the slowest hiring process (on average 60 days).
I interviewed at Phoenix Futures (London, England)
Interview
very thorough, well presented questions by knowledgable staff, job profile well discussed and explained, tour of facilities was very useful and informative, good communications throughout the whole process, very friendly
I applied online. The process took 4 weeks. I interviewed at Phoenix Futures (Ripley, East Midlands, England) in Jan 2025
Interview
Fine interview, standard interview questions, on time, friendly interviewers, interview lasted just under an hour and discussed background and "how you would deal with".. Type questions. .... BUT then ghosted. Never contacted with an outcome, despite emailing two weeks later. Clearly didn't appreciate people's time.
Interview questions [1]
Question 1
How would you deal with a service user who was becoming aggresive because their mentor was not there for the meeting and was uncontactable.
I applied online. The process took 2 months. I interviewed at Phoenix Futures
Interview
Interview felt fair and interviewers were easy to talk to. Offer was received same day and experience overall very positive. The interview was virtual, which made it more accessible to attend around my previous job.