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      Popular interviewsPopular Telephone Banking Consultant interviewsPopular interview


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      Telephone Banking Consultant Interview

      28 Jun 2017
      Anonymous employee
      San Juan, PR

      Other Telephone Banking Consultant interview reviews for Popular

      Telephone Banking Consultant Interview

      3 Dec 2025
      Anonymous employee
      Hato Rey, PR
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Popular (San Juan, PR) in Aug 2016

      Interview

      1. Phone call interview - basic questions from your previous/current job, if you speak english it is a plus. 2. If you pass first interview, you will be asked to go to one of their centers to take a basic skill/knowledge test. 3. If you pass test you will be called for a one on one interview with a rep from HR. They will ask more detailed questions about your previous jobs and some additional questions in reference to the position that you applied for. 4. If you pass the one on one, you will be called/notified with a possible job offer. Throughout the process they will be conducting a background check and before accepting any offer you will be drug tested.

      Interview questions [1]

      Question 1

      When facing a difficult customer, how were you able to handle the situation and was there anything from that experience that you learned from and/or would have done better?
      3 Answers
      1
      Average interview

      Application

      I applied online. The process took 3 months. I interviewed at Popular (Hato Rey, PR) in Jul 2024

      Interview

      En total fueron 3 entrevista y 1 examen, los tiempos en medio de ellas fueron de semanas, en total desde la primera entrevista hasta el momento de la contratación fueron al rededor de 3 meses.

      Interview questions [1]

      Question 1

      Disponibilidad para trabar con turnos que terminen en la noche
      Answer question

      Telephone Banking Consultant Interview

      27 Mar 2018
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Popular

      Interview

      I apply online. They call me for a telephone interview. Then, they call you to take a test (similar to college board). After that, they call me for a interview in their offices. Overall, it took 4 weeks. And still don't know if I got the job or not.

      Interview questions [1]

      Question 1

      Give an example of how you worked doing team work.
      Answer question