I went to Specialized Staffing. It is an employment agency in south bend, close to downtown. I submitted an online application and they asked me general questions. availability, etc. I was placed under the 2nd shift 2:30 - 11pm. to start by the beginning of the following week. I went to a training class at the employment location. it was paid and it was 5 days. When i got on the phones after the first call was done i felt the job was quite easy. I adjusted to the new job quickly.