Glassdoor users rated their interview experience at Probe CX as 100% positive with a difficulty rating score of 2 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Solutions Specialist and rated their interviews as the hardest, whereas interviews for Customer Solutions Specialist and roles were rated as the easiest.
The interview process started with a phone screening where the recruiter asked about my current role and background. After that, I had a video interview with the hiring manager. The questions were mainly behavioral and focused on my past customer service experience and how I handle difficult clients. Overall, it was smooth and professional.
Interview questions [1]
Question 1
Role related question including last job experience and current applied job
I applied online. I interviewed at Probe CX in Jun 2024
Interview
pretty easy, basic questions, asked about accounting exp, if i can use excel and what functions in excel. asked about prev accounting exp. explain what do pivot tables do, how do i handle descripancies in data. can i work with large data set.
I applied in-person. The process took 1 week. I interviewed at Probe CX in Apr 2026
Interview
Interviewed by the trainer.
Not sure why none of management not present.
Unstructured questions.
Started interview late.
Irrelevant questioning and no proper feedback to decline saying answers are vague though asked in a candid manner.
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