I applied in-person. The process took 1 week. I interviewed at Purolator (Moncton, NB) in May 2018
Interview
Take inbound calls to assist customers with their package queries and general information on shipments. Support customers with bill payments. Support customers with damaged or missing package claims and escalate high priority shipments.
I applied online. I interviewed at Purolator (Toronto, ON)
Interview
Phone interview about 30 mins. Had to discuss previous customer service experience. Asked what the salary expectations were. It was a pleasant interview in a relaxed environment. The interviewer sounded friendly and genuinely interested in my answers
Interview questions [1]
Question 1
Tell me about a time that you had to deal with a challenging customer and what you did to resolve it.
I applied online. The process took 4 weeks. I interviewed at Purolator in Jan 2022
Interview
The interview was great and they asked the right questions. The interview was in 2 stages one was over the phone and another in person. The person I met was very welcoming. I hope that I get a call about this position.
I applied online. The process took 2 days. I interviewed at Purolator (Moncton, NB) in Oct 2021
Interview
The interview process was about 30 mins long and the questions weren't overly hard. I had 2 from the company and we did it via teams due to covid. Was asked about 5-10 questions
