Thank you for taking the time to share your experience with us. We sincerely apologize for the missed interview and lack of communication you experienced, as this does not reflect the candidate experience we strive to offer. We're investigating with our recruitment team to understand what happened and improve our process to ensure it doesn't happen again in the future. Please reach out directly to your recruiter so we can follow up on your specific case and provide you with the response you deserve. Thank you again for bringing this to our attention.

Thank you for sharing your experience with us. We truly value the opportunity to learn from your feedback. We believe interviews should be a two-way street, allowing us to assess your skills and fit while giving you a clear picture of our working environment. Our aim is to ensure you have all the information you need to make an informed decision. We’d also like to clarify that some of the calls you mentioned with our HR team were meant to gather your feedback and help prepare the next steps, rather than formal interviews. This process is designed to enhance your experience as a candidate. To maintain a smooth process, we might switch recruiters during vacations or involve more senior team members for additional support. We apologize if this led to any confusion. Additionally, your hiring process coincided with the integration of Regate teams following Qonto's acquisition, which led to significant organizational changes. We regret any inconvenience this may have caused. We understand that compensation is a crucial aspect of your career decision. At Qonto, we strive to offer competitive packages that align with industry standards and benchmarks. In addition to salary, we provide a comprehensive benefits package designed to support your well-being and professional growth, including flexible travel and remote work policies, access to extensive training opportunities, lunch cards, and company events. We recognize the importance of clear communication regarding compensation and benefits from the outset. We’re truly sorry if our communication fell short and caused any confusion. Thank you again for your feedback. We are committed to improving our processes and ensuring a positive experience for all candidates.