R.R. Donnelley Customer Service Representative interview questions

Three-phased interview (phone screen, first round, and second round) Asked quite a few questions in the first round interview (~ 15-20), a lot were standard for a project manager/customer service position. The interview consisted of the department manager and their backup. The second round you were able to get a closer look at the role with the trainer, and she showed you an example of a project and how they ran them to make sure you were still interested in the role.