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      Account Manager Interview

      26 Nov 2013
      Anonymous interview candidate
      Chicago, IL

      Other Account Manager interview reviews for Rakuten

      Account Manager Interview

      19 Nov 2024
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I interviewed at Rakuten

      Interview

      The interview process was very unorganized. Horrible communication, trying to communicate with the hiring team is a challenge. However, the actual interview was good. The difficulty was average, nothing too crazy.

      Interview questions [1]

      Question 1

      Tell me about a time you faced a challenge and how you were able to over come it.
      Answer question
      No offer
      Negative experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Rakuten (Chicago, IL) in Nov 2013

      Interview

      Interviews were pretty straightforward - had 6 of them some with one person and others with multiple. First 2 on the phone with the director and

      Interview questions [1]

      Question 1

      The toughest question was client specific and related to low margins in the electronics category and how to manage it without having a competitive commission. Pretty much out of the Account Manager's control since margins are set by the client but offered them different scenarios such as playing with other category's commissions to compensate for it being low.
      Answer question
      4

      Customer Service Representative Interview

      19 Sept 2024
      Anonymous employee
      São Paulo, São Paulo
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Rakuten (São Paulo, São Paulo) in Jul 2024

      Interview

      Lighthearted, but makes sure you're up to the job. Interviewers were very clear about the workload and what's expected of you. They take things seriously, but never to the point of being scary, which brings comfort during the interview.

      Interview questions [1]

      Question 1

      Are you good at multitasking?
      1 Answer

      Account Manager Interview

      15 Aug 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Rakuten in Jul 2024

      Interview

      After 6 months of maddening interview experiences, this process was a breath of fresh air. Very straightforward, no hoops to jump through and a quick process overall. Met with 5 teammates total and had a candid conversation with them, answered typical interview questions and shared my experience. Painless and efficient!

      Interview questions [1]

      Question 1

      How would you portray poor performance to a partner?
      Answer question