I applied online. I interviewed at Ramp in Jan 2025
Interview
This position is called Customer Activation Manager externally but internally CSM. This is not a true CSM role. From what I gathered you are an onboarding specialist focused on sales. The goal is to get customers to spend as much as they can within the first 90 days and the account manager owns the relationship after that.
The hiring manager was really nice but there was misalignment. I’ve only briefly done implementations so I think both the hiring manager and I realized this role may not be best suited for me.
Interview questions [1]
Question 1
Questions about my experience with onboarding such as what were my KPIs
I applied online. I interviewed at Ramp in Jan 2026
Interview
After submitting my resume on the website, I got an email for a one-way interview with Hireflix. The expectation is that this would be a 3 question video interview and should only take a few minutes. After completing I got an automated email that, if they think I am a fit, they will reach out in 24-48 hours.
Very straightforward and standard interview questions and process. The whole interview cycle took 4 weeks in total from start to finish. Recruiter screening, hiring manager, project, additional interviews, and offer.