The interview was consists of IQ tests and a call simulation where you will be asked to answer a call and and give a proper solution to the customer's query. No worries there was a copy of proper response on the table that you can look up any moment

I applied online in one of their recruitment affiliates. the recruitment agency gave me a endorsement letter. Initial interview, assessment (online/written/listening), and then they gave me a letter states that I passed the Final Assessment for a international acct. and will call me for the schedule of training and for additional assessment that may require by the employer. They offer a little bit lower that I expected. But as a stater, I accepted it and now waiting for their call for the schedule of training. No JO yet by the way.