Phone call to book interview time. It was a 2 page long interview where the interviewer wrote notes under the questions. Interview 2 is scheduled and this is what interview 1 consisted of: Why do you want to work for us What position would you like If a customer comes and buys a cake, offer 3 things you could upsell Ham is on sale in the deli. Sell it to a customer. If i called your previous boss, what would they say about you If i called one of your good friends, what would they say about you Tell me about a time you were a team player tell me the steps of a successful sale tell me about a time you handled conflict with a customer what do you do when a customer is upset/ how would you handle an upset customer