I applied online for the position of Courtesy Clerk at Safeway. It is my first job and I am 16 years old. About a week or so later after applying I got an email from a guy at the Safeway headquarters to schedule a phone interview with him, which is with the company, not the actual store. So the next day he called and we went over the job responsibilities and he asked basic questions like if I have a criminal background, my age, and things like that. It's basically just confirming information on the application. Then he asked about a time I had to deal with a difficult person, and then a time when I helped out a person. He asked me to complete some sort of extended application online which he emailed me a link to. Then about two and a half weeks later I got a call from the assistant manager at the store to schedule an interview. I went in the next day (I wore a professional-looking dress and sandals, and I took out all of my piercings--just in case you want to know what to wear). She took me into a back room and told me the job responsibilities, pay, hours, and just confirmed a few things that the guy on the phone asked, like my birthday and any criminal background. Then the questions began: Tell me about a time you had to deal with a difficult person? Why do you want to work here? What is a short-term goal of yours? What is a long-term goal of yours? What would a teacher of yours say about you? What would your best friend say about you? Say a customer comes in and wants to buy a birthday cake; what 3 items would you recommend for them to buy with it? (That was the most unexpected, to which I answered candles, balloons, and cookies). We also made a little conversation, like about her daughter and things like that, which I think helped make a connection. So then she said that she was going to cut the interview short but that she liked me and thought I had good qualities and said that they needed more smart people working there (because I told her I have a 4.0 GPA) and so she hired me on the spot. She asked me for my drivers license and social security card, and I had to drive home really quick to get those things and I came back and she told me when to come in for training and paperwork! I'll also have to do a drug test and they will probably do a background check. She was very nice and professional and I had a very positive experience.