Dear Reviewer, Thank you for taking the time to provide feedback on your interview experience with us. We sincerely apologize for the lack of communication you described, which does not reflect our company’s values or standards for candidate care. We understand how frustrating it can be to not receive a timely update after investing so much in the process. Please know that we take your feedback seriously and are currently reviewing our communication procedures to ensure that every candidate receives timely and respectful updates. We are committed to improving our process so that no candidate feels overlooked in the future. We appreciate your efforts and the opportunity to learn from your experience. If you are willing to discuss this matter further, please feel free to reach out to me directly at clare_b@satechi.com. Thank you for your interest in our company and for helping us improve.