I applied online. The process took 7+ months. I interviewed at Septa (Phila, PA) in Aug 2018
Interview
From start to Interview...
I applied and they emailed me a week after for the assessment online and I completed it and passed then they sent an email for an interview. The interview was ok pretty much low energy direct questions and a handshake at the end. The next day I was sent and email saying I passed that. Now, It is up to me to finish my CDL permit and last but not least my background and drug test which I know I'll clear for. I pray.
Interview questions [1]
Question 1
Mostly customer service questions, worse situations and how you handled and corrected them. How did you handle an unruly customer?
I applied in-person. The process took 4 weeks. I interviewed at Septa in Jan 2023
Interview
It was pleasant and informative and the interviewer was very real about what you will be facing. I believed that they truly wanted to make you feel like Septa was a place that wanted you to work there if you were accepted.
I applied online. The process took 2 months. I interviewed at Septa (Philadelphia, PA) in May 2022
Interview
The Interview was virtual. Mostly all questions were geared towards customer service and satisfaction. My interviewer talked a lot about there being no schedule for the first couple of years. That you would work a different shift mostly everyday and that you need to have a great support system if you are somebody that has young children.
Interview questions [1]
Question 1
Give an example of a time you had to deal with an irate customer and how did you deal with the situation.
