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      Shelter Insurance

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      Customer Service Representative Interview

      5 Dec 2012
      Anonymous interview candidate
      Columbia, MO
      Declined offer
      Neutral experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Shelter Insurance (Columbia, MO) in Nov 2012

      Interview

      The process is very long and drawn out. Starts with an online application, then a screening through a situational quiz online and a typing test. If you follow both of those you get to a screening interview where they bring you in a for a brief discussion of the position. If you pass that you get to the real interview which is three one hour interviews with different people.

      Interview questions [1]

      Question 1

      The hardest part if during the three long interviews they ask you the same questions just come from different people so you have to constantly repeat yourself.
      Answer question

      Other Customer Service Representative interview reviews for Shelter Insurance

      Customer Service Representative (CSR) Interview

      16 Jun 2025
      Anonymous employee
      Henderson, NV
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 4 weeks. I interviewed at Shelter Insurance (Henderson, NV) in Jan 2021

      Interview

      My process was a back to back interview with two separate people which ran 1 hr each. Very detailed in person interview. They had plenty of questions and also threw in curveball not typical in an interview that I wasn't sure how it fit might have been just to get you to not be nervous.

      Interview questions [1]

      Question 1

      Why do you believe that we should hire you in this role.
      Answer question

      Customer Service Representative Interview

      27 Jul 2021
      Anonymous employee
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. I interviewed at Shelter Insurance in Nov 2020

      Interview

      3 hrs interview, behavioral and situational. I love the process because they will see how consistent you are with your answers. 3 supervisors will conduct the interview. They will ask lot of situational and will see how you handle.

      Interview questions [1]

      Question 1

      Tell something about yourself. Tell me about your job experience
      Answer question
      1

      Customer Service Representative Interview

      8 Feb 2018
      Anonymous employee
      Accepted offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 4 weeks. I interviewed at Shelter Insurance in Dec 2016

      Interview

      The interview process was extremely long. They set up an interview with me that turned out to be three interviews with three separate people. They were all pleasant to speak with but it was very repetitive. I understand wanting to get the right people but with turnover the way it is there, stop wasting the time.

      Interview questions [1]

      Question 1

      Tell us about your customer service experience.
      Answer question
      2