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      Account Executive Interview

      22 Aug 2017
      Anonymous interview candidate
      Boston, MA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Smartsheet (Boston, MA)

      Interview

      Got there 10 minutes early for the interview, they didn't see me until 20 minutes after the interview time was. Seemed like a ghost town there, no one was even at the front desk asking if I needed help, I was wandering around until someone saw me and asked if I needed help. They sat me down in a conference room with glass walls for about 20 more minutes until I saw the first person. He was a nice guy, good questions, we built a good rapport with one another. Second guy took 10 minutes to come in and he was completely unprofessional. He would ask me questions and started laughing behind me, and I looked to see people were laughing and making faces at him from the hallway on two different occasions which I found to be very off-putting. I then waited 30 minutes for the last guy to come in and he was completely rude to me. He asked if I had any unanswered questions, and I told him the previous two individuals were extremely helpful but I didn't have any other questions at this time to which he replied 'so you just know everything about our company then huh?'. Needless to say even if I was to be hired there, I would have said no for their lack of professionalism.

      Interview questions [1]

      Question 1

      Was there a time that a customer was unhappy with the product? If so, how did you resolve their issue?
      Answer question
      11

      Other Account Executive interview reviews for Smartsheet

      Account Executive Interview

      28 Jul 2025
      Anonymous employee
      Boston, MA
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Smartsheet (Boston, MA)

      Interview

      It was a great experience and the interviewers were nice and welcoming. They asked very open ended questions that prompted a well rounded conversation. It was very smooth and easier than expected

      Interview questions [1]

      Question 1

      Why Sales? What has been a difficult time you overcame.
      Answer question

      Account Executive Interview

      23 Jan 2025
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 1 week. I interviewed at Smartsheet in Jan 2025

      Interview

      Applied online and got to book a call quickly. Some guy was super dry in how he conducted this meeting. No real responses, just ticking off boxes. Overall bad experience, no emotional intelligence.

      Interview questions [1]

      Question 1

      Why have you moved companies? What makes you want to have this job?
      Answer question
      1

      Account Executive Interview

      6 Nov 2024
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at Smartsheet

      Interview

      A recruiter reached out and set up a time to discuss more details about the role, but she missed the meeting without any follow-up or rescheduling. I followed up to reschedule and still have not heard back.