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Thank you for sharing your detailed feedback about the interview process. Your comments are not indicative of the experience we are striving to create for candidates, and we sincerely apologize for the experience you've had with our team and issues with our coding system "HackerRank" during the interview process. We value the investment our candidates make when they apply and interview with us, and our goal is to deliver excellent experience during the process. We have shared this feedback with our hiring team, however, our Recruiting Leaders would love to hear from you directly. If you feel comfortable, we would love to hear from you via our email, recruitinginterviews@sofi.org, to learn more details about your experience and identify ways we can improve. Either way, we wish you the best of luck in your future endeavors.