I applied online. I interviewed at Social Security Administration in Apr 2016
Interview
Very relaxed. I was asked alot of questions about dealing with difficult people. Also had to do a couple of role play scenarios after reading a brief paper on eligibility.
Interview questions [1]
Question 1
Tell us a time you had to deal with a difficult person.
tell us a time you had to make a difficult decision? did you talk to anyone before making this decision?
I interviewed at Social Security Administration (Philadelphia, PA)
Interview
Completed application on federal employment website, the application was completed on USA jobs. Took several months after application before interview. Interview consisted on a variety of questions about customer service and application capabilities.
I interviewed at Social Security Administration (Dallas, TX)
Interview
The interview process was average they asked general questions and behavioral questions. My interview was over the phone it was a panel of five people interviewing me asking different questions.
Very Good interview with a well informed interviewer. Learned the job duties in a concise manner. I appreciate the knowledge of the interviewer and their understanding of the agency and position.