I applied online. I interviewed at Social Security Administration (Los Angeles, CA) in Aug 2020
Interview
It was your standard STAR method interview process. Very straight to the point. I’m guessing due to COVID it was easier. Lasted about an hour and a half. Moved from “ describe a time when” questions to hypothetical questions.
Interview questions [1]
Question 1
Describe a time when you were dealing with a difficult customer?
I interviewed at Social Security Administration (Philadelphia, PA)
Interview
Completed application on federal employment website, the application was completed on USA jobs. Took several months after application before interview. Interview consisted on a variety of questions about customer service and application capabilities.
I interviewed at Social Security Administration (Dallas, TX)
Interview
The interview process was average they asked general questions and behavioral questions. My interview was over the phone it was a panel of five people interviewing me asking different questions.
Very Good interview with a well informed interviewer. Learned the job duties in a concise manner. I appreciate the knowledge of the interviewer and their understanding of the agency and position.
