I applied in-person. The process took 4 days. I interviewed at StopIRSDebt.COM (Los Angeles, CA) in Feb 2015
Interview
very easy process, lots of questions whether you can multitask. They provided me with a great job description. Very friendly and nice people. also asked me if I was familiar with any tax forms and preparation of tax returns in general.
Interview questions [1]
Question 1
They asked about customer service experience on the phone and experience dealing with tax forms, etc. asked if I could handle work under high stress and hand hold clients.