I applied online. The process took 2 months. I interviewed at SunTrust (Raleigh, NC) in May 2014
Interview
Very long process. From application to actual phone interview it was one month. I had two phone interviews. First one was with a Regional Manager. The last one was the actual hiring manager.
Interview questions [1]
Question 1
They asked number specific questions. EX: what was the customer survey score when you started and then when you left?