I applied online. The process took 2 weeks. I interviewed at Sunglass Hut (Winnipeg, MB) in May 2018
Interview
first I applied online and got a call from a store manager she asked if I could come in for an interview either that same day or the next so I went with the next day which was a friday and she mentioned it was for a new store opening up within another store she said it would be like a koisk so I went and followed through with the interview and asked me a number of questions related to customer service, customer experience, what would you say to a customer who looks some what uncertain and she went on and told me a bit about the standards which im sure she would only explain to somone who she thinks might actually get the job but the interview went well she told me briefly after the interview and she said how nice it was to meet me then she told me that she will pass along the info to the regional manager and if he calls me that I went through to the next step so he called me and asked a few easier questions and later told me I answered the questions exceptionally and will let me know if i get hired by saturday which it is now tuesday so fingers crossed I get a shot at a sales associate
Interview questions [1]
Question 1
tell me a time you showed adversity with another employee, manager or on the job
Asked about experience, situational questions (was there ever a time where), if I'm interested in fashion, and register skills. Then the second in person part was role playing approaching a customer, giving advice, and testing a little knowledge about sunglasses like shapes and color theory.
Interview questions [1]
Question 1
Was there ever a time where you had to deal with a difficult customer?
Phone (asked about availability, location & if I wanted full time/part time) then in person. Asked simple scenario questions about how I handled conflict and describe how I would sell stuff.
Interview questions [1]
Question 1
If I could speak any other languages? Can I interact with a diverse group of people?
I applied through an employee referral. I interviewed at Sunglass Hut
Interview
It really depends on your manager as there’s no specific set guidelines. Generally easy questions and basic questions regarding sales. I’ve helped my manager come up with scenarios on top of some easy basic questions.
