I applied online. I interviewed at TaskUs (New Braunfels, TX) in Nov 2020
Interview
The interview process was great. After completing the assessment which was fairly challenging, I had a wonderful video interview which I felt comfortable, heard and it peaked my interest even more in the position and company. I was told I would hear back from them in a couple of days, which I did and from there an offer was made and the on boarding experience was seamless. Overall I was challenged, pleased with the interview and the process of filling out paperwork was a breeze!
Interview questions [1]
Question 1
What my experience was in Customer Service and how I would handle different scenarios. Scenarios were provided.
N/A. I was invited to interview after an assessment. I got a 24hr reminder 1hr reminder and then 5 minutes before the interview I was emailed that the interview was canceled. I was in the video call 5 minutes early so I did not receive this email so I waited for 10 minutes. This feels quite unprofessional as accommodations were made on my end to have this interview.
I applied through an employee referral. I interviewed at TaskUs (New Braunfels, TX) in Nov 2020
Interview
Interview and onboarding process was very organized and easy. They truly make you feel like their employees are their most important asset. With their current consistent growth, I feel like my hard work will be appreciated and rewarded with potential growth opportunities
Interview questions [1]
Question 1
Describe a previous customer complaint I received and how I handled it?
