I applied through a staffing agency. The process took 5 days. I interviewed at The Property Ombudsman (Salisbury, England) in Feb 2015
Interview
Consisted of an interview with the Ombudsman and Deputy Ombudsman, followed by an hour mini-exam, which was based on a previously decided case that the Ombudsman reviewed. A second interview followed, with the same personnel as well as one of the current Case Officers.
Interview questions [1]
Question 1
What is the difference between a redress provider and regulator