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      ThermoWorks

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      Customer Support/Electronics Repair Tech Interview

      30 Sept 2021
      Anonymous interview candidate
      New York, NY
      No offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at ThermoWorks (New York, NY) in Sept 2021

      Interview

      After digital interview (webcam), interview process at location took approx 60 - 75 minutes. This interview process started off with two individuals a Manager and Lead from applying department. Then spoke with EVP of tech and finance. After interviewing with these individuals there was a walkthrough of the building and a final meeting with Manager of Customer Support ( QA ). This process was smooth from start to finish, very professional, time seemed to just slip away felt as if I was there for 20 minutes.

      Interview questions [3]

      Question 1

      What would you be able to bring to our company?
      Answer question

      Question 2

      Provide an example of a situation were you had to make a critical decision and provide the outcome of your decision.
      Answer question

      Question 3

      What are some traits you have that would be a good fit for a customer service role?
      Answer question