I applied online. The process took 5 days. I interviewed at Toys "R" Us in May 2012
Interview
This is a three part interview.
The first is a general phone pre-screening from the Store Manager or HRDS. The questions are very general: "We work hard to play hard. Is this a type of company you would want to work for?" Pretty hokey takes five minutes.
The second is a selling interaction that was conducted by the Assistant Store Manager and Store Manager. This will go one of two ways. They will ask you to go to the floor, pick and object and sell it to them. Otherwise, they will have a table of merchandise and have you role play with the assistant manager. The second part to the second half has to do with teamwork and selling. You will be given a bag of blocks or legos and given 10 minutes to build and sell something with the person that you are interviewing against.
The third part was an interview with the Store Manager. The other person you are interviewing against is invited to walk the salesfloor to observe day to day operations. The questions are very situationally based around basic working in retail behaviors; How do you communicate? Do you like working in a team? Tell me about a time you solved a problem.
Interview questions [1]
Question 1
I don't remember, but it was very centric around selling merchandise. I figure if I can recruit and sell a corporation I can BS and sell a swaddle.
I applied online. The process took 5 days. I interviewed at Toys "R" Us (Laredo, TX)
Interview
The interview was basically a competency based interview with the supervisor and managers trying to get an understanding of my background, my ability to take on the tasks at hand and my ability to fit into Toys R Us
Interview questions [1]
Question 1
-Tell me about yourself?
-Explain how you have led a team, what challenges did you face leading a team and how did you resolve it?
It was a group interview with about 5 of us. We sat down and learned a lot about the company as well as participated in some ice-breaker activities. Then we were pulled for individual interviews. Overall, it took maybe 2-4 hours. For the ice-breakers we built with Legos and then tried to sell our creation and then we picked an item from the store and tried to sell it (figuratively) to the interviewer.
Interview questions [1]
Question 1
When was a time you've dealt with a difficult customer?
I applied online. I interviewed at Toys "R" Us in Oct 2014
Interview
I app;ied on line and was called 3 days later asked to come into a group interview 2 days later, group interview consist of introductions, then telling about your self and your fave childhood toy then going onto the salesfloor to pick out a toy that represents your adult life now bring it back to room and tell everyone why you are that toy or better yet why that toy represents you. then they had 1 on one interviews very short unless you asked alot of questions. The next stop in the process is to wait for back ground checks to come through.
Interview questions [1]
Question 1
The ususal questions such as why should we hire you? whats a time you dealt with a difficult customer? how did you resolve it ? why do you want to work here?
