The first part of the group interview consisted of a brief introduction and overview of the company, which was not only insightful but also helpful because it made the transition into the interview feel very natural. It made the whole process feel complete rather than like the interview had just suddenly started.
Next, two members of the sales team entered the room and began the official interview, which consisted of both personal questions and role play. They first introduced themselves, which made the atmosphere feel familiar and human. They then asked each of us to give a brief introduction, which helped lead into the next part of the interview, the role play.
During the role play, we had to select random items and sell them to the other members of the group interview. It was a bit pressuring, but in a good way. Having the items be completely random rather than related to Treatwell immediately was great because it alleviated some of the pressure, served as practice, and allowed us to demonstrate our abilities beyond our knowledge of the company.
Next came the hardest part of the interview, which was doing a cold call with what would be a Treatwell client. One of the sales team members acted as the owner of a salon and was quite harsh, as a lot of cold call prospects tend to be, but in a good way because it made the exercise feel realistic. Afterwards, he gave us some feedback before we continued with even more personal questions, which allowed conversations to develop naturally. Thanks to these, the end of the interview process felt very warm and welcoming.